The client’s operational workflows were fragmented and heavily paper-based, resulting in duplicated efforts, inconsistent reporting, and costly delays. Project teams used disconnected tools for scheduling, procurement, and site management, creating communication gaps and reactive issue resolution. Furthermore, the absence of centralized data limited leadership’s ability to make timely decisions or gain insight into project performance trends. These inefficiencies led to rising project costs, schedule overruns, and missed opportunities to leverage predictive analytics for risk mitigation. The client recognized that without a structured digital roadmap, future scalability and competitiveness would be severely compromised.